Coaching Prescriptions provide you a step-by-step process to coach to a targeted area of development or performance. A Coaching Prescription will provide you a four step coaching process and framework for you to follow each and every session. In addition, each coaching session you will be provided with three elements that will make your coaching conversation a success:

1. Learning project- a learning project is an assignment that takes 5 to 10 minutes to complete that the employee will conduct or complete outside of the actual coaching session on their own. The learning project will be germane specifically to the area that you are coaching to.
2. Discussion-each coaching session should start off with a discussion in the way that discussion is started is through the learning project. During the discussion phase we will provide you with specific questions that you can ask specific to your coaching prescription purchased.
3. Activity- after the discussion has been completed you will be provided activities that you can facilitate again germane to the coaching prescription you’ve purchased.

Each session of each prescription will literally provide you with the questions, activities, and learning projects you can utilize every single step of the way. The benefit to you is you will be a will to put your own spin in style and things but this prescription will allow you to have a targeted, successful, and continuous coaching interaction with your employee (s).

People that provide service, whether it's in person or over the telephone, must present themselves with energy. Energy can also be in the eye of the beholder. If we come off as lackluster or just going through the motions, the assumption is that our personality is somewhat docile or that we don’t care. Service with energy includes not only what we say and how we say things, but our body language. For example, if a customer and asks a question and we roll our eyes and fold our arms; we present a very non-caring energy. If we gesture with our hands open and smile, we present with energy.