Course Description

Confidence affects almost every aspect of employees' performance, from product knowledge to sales to their interactions with customers. Confident employees work harder and more quickly than those who are tentative. So we all need confident employees, but don't always know how to get them. Often we simply ask them to be more confident or expect that we can develop their confidence by giving employees constructive feedback. Unfortunately -- because confidence is often brittle -- this approach can backfire, undermining an employee's confidence.

What if there were a better way? A way that not only developed employees' confidence but developed your brand of leadership? What if your team was comprised of confident employees who navigated setbacks and problems with ease? What impact might that have on their performance and the atmosphere of your team? Imagine developing a team where everyone felt good about what they were doing and how they were doing it.

This will teach you how to facilitate a one-on-one conversation about improving employees' confidence. In addition, this course will teach you how to use supplemental coaching methods to accelerate the development of the way employees work together. This course is roughly 2 hours in length and provides instruction which facilitates one-on-one conversation, provides you supplemental coaching methods, and provides multiple, varied downloads that can guide you in your pursuit of coaching employees to be more confident.

Benefits of coaching staff to be more confident include:

  1. Be the leader that people want to work for.
  2. Create tenacious teams that know they can face challenges.
  3. Cultivate a confident, positive atmosphere in the office.
  4. Become a leader known for developing confident employees and teams.

And much more!

Course curriculum

  • 1

    Course Objectives

    • Course Obejctives

  • 2

    Introduction

    • Course Objectives

    • Intro Lessons

  • 3

    Four Step Coaching Process

    • Process Introduction

    • Process Overview

    • 3 Levels of Change

    • 4 Step Coaching Process to Coaching Staff to be Confident

  • 4

    Double Based Coaching

    • What is Double-Based Coaching

    • How to Apply Double Based Coaching To Coaching Staff to be Confident

  • 5

    Applying The Four Step Process to Coaching Staff to be Confident

    • Applying The Four Step Process

  • 6

    Tracking Your Coaching

    • How to Track Your Coaching

  • 7

    Supplemental Coaching

    • Supplemental Coaching

  • 8

    Resources

    • How and Why Use Resources

    • Suggested Resources

  • 9

    Summary

    • Summary of Tips and Successes Going Forward

    • Contact Us

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