Course Description

This course teaches leaders how to coach thoughtfully and professionally. The objective of this course is to not only teach people how to confront thoughtfully and professionally but how to coach other people to do the same. This course will teach a variety of techniques and strategies to make confrontation more comfortable and successful for people who are providing the conflict as well as those who are receiving the conflict.

Course curriculum

  • 1

    Introduction

    • Introduction

    • My Story

  • 2

    Why Do We Need to Confront

    • Why?

  • 3

    What is Your Relationship with Confrontation

    • What is Your Relationship

  • 4

    Rate Yourself

    • Rate Yourself

  • 5

    Mistakes When Confronting

    • Mistakes When Confronting

  • 6

    The Goal of Confronting

    • The Goal of Confronting: Many Aspects!

  • 7

    Confronting Strategies

    • Confronting Strategies

  • 8

    Let's Check In

    • Questions to Ask Yourself

    • 7 Feedback Coaching Recipes

    • The Power of Feedback

    • Coach Yourself to "Actively Listen"

  • 9

    Some More Insight & Review

    • Handling Conflict

    • Lets Review A Little More

    • Time to Reflect

    • Time to Act

    • Last One ... What Would You Do?

  • 10

    Summary

    • Confronting is all About Honesty: Two Great Stories to Share

    • Summary

  • Free

    FreeWorkshop Reinforcement Track: Coaching Peers & Non-Direct

    Enroll Free
  • $895.00

    $895.00CUNA Progress Coaching (ICP)

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