Course curriculum

  • 1

    Introduction

    • Introduction

    • What is Coaching?

    • What is Feedback?
  • 2

    Different Forms of Feedback

    • Introduction

    • Strength-Based

    • Opportunistic

    • Constructive

    • The Street Lights of Feedback
  • 3

    Help Employees EAT Feedback

    • Introduction

    • Embrace

    • Ask

    • Tell
  • 4

    Leaders Providing Feedback Thoughtfully & Professionally

    • Introduction

    • Coaching Before Feedback

    • Coaching After Feedback

    • Do Not Leave Feedback By Itself

  • 5

    Questions to Add to Feedback

    • Introduction

    • Reflective

    • Anchor

    • Action

    • Self-Awareness