Course curriculum

  • 1

    Introduction

    • What Are Workplace Conversations

    • Why Leadership Conversations Matter: Feedback Introduction

    • People Listen Emotionally

    • The REAL Goal of Feedback

    • Using Strength-Based Feedback

    • Using Conversations & Feedback With Resistant People

    • Using Strength Based Feedback (Actual Sample)

    • Providing Constructive Feedback (Actual Sample)

    • Feedback for Resistant People

    • Summary